Policies

Orders:
We accept orders by phone, fax, and online. Our web site is secure for credit card ordering. Everything Birth will NEVER sell or share customer addresses or contact information.

Prices and availability are subject to change without notice. We will make every attempt to notify you if pricing or availability will affect your order.

All orders must be prepaid before being fulfilled.

Special Orders:
If there is a product you don't see on our site, we would be happy to attempt to special order it for you. Special orders must be prepaid.

Catalog Orders:
Please submit your name and mailing address to us by Email if you would like to receive the new catalog or click on the "Catalog" link to download a current copy. Prices on website are more current than the catalog.

Shipping:
We make every attempt to use recyclable shipping and packing materials. If materials are not recyclable, we have reused them and ask that you do, too.

Minimum order of $5.00.

We use both USPS and UPS for shipping. Please be sure to provide both addresses if it applies. Any fees for items returned for wrong addresses (a USPS package mailed to a UPS address), or incorrect addresses will be charged to the customer.

Orders requiring faster or alternate delivery must be made BY PHONE with an Everything Birth staff member. For Email, fax, or phone message orders, regular delivery schedules will apply.

*Free Shipping* applies to standard shipping in the continental USA. For faster shipping, Hawaii, Alaska, and outside the US, we will email your shipping quote.

Free shipping does NOT apply to Birth Tub Rentals.

Backordered items that are part of a FREE shipping promotion will not be charged if entire order is shipped together. Otherwise, backordered items will be charged actual shipping when available. We will notify you if this situation occurs.


Shipping generally occurs within 1-3 business days of your order. If there is a delay beyond that, we will notify you.

Shipping fees are as follows:
Orders $5-$30: $6.50
$31-$60: $7.50
$61-$100: $8.50
$100 plus: FREE within continental US, actual shipping cost outside of US

Returns:
Most items may be returned within 30 days of receipt for a refund minus original shipping costs(even those where shipping was free for customer) and a 10% restocking fee. All items must be unused and in original packaging. You must obtain a return confirmation number from a customer representative BEFORE RETURNING GOODS. Sorry, but items ordered as part of a Custom Birth Kit and other birth related supplies are NOT returnable.

Contact Information:
Phone: 1-800-370-1683
Email: info@everythingbirth.com
International Orders: (207) 781-2115

We do not return international calls, so please email info@everythingbirth.com if you require a response.